2+ years of previous retail, call center or hospitality experience; Luxury eCommerce sales and customer service experience preferred with a keen understanding of luxury needs and expectations; Team player with a positive can do attitude; Experience meeting or exceeding revenue expectations; Demonstrates a high level of energy, enthusiasm and empathy; Drives to meet and exceed sales goals and customer expectations; Ability to prioritize and multi-task in a fast paced dynamic environment with strong time management skills; Ability to work under pressure while maintaining a calm demeanor; Strong active listening, verbal and written interpersonal communication skills; Proficiency in multi languages highly desirable; Intermediate to advance computer skills with the ability to work with fast-paced systems handling multiple databases at the same time; Proficient in Microsoft suite and Salesforce. - The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand. I remember when he saw pictures of this place and where its located. $100,000.00, Senior Client Advisor - South Coast Plaza, $60,300.00 Do you have the ambition and work ethic for a successful career in luxury? Get notified about new Client Advisor jobs in United States. Take 30 seconds to, Former Temporary Employee, less than 1 year, Get started with your Free Employer Profile, Good benefits, but crazy workload during peak times. Terrible terrible terrible management. Please enter the email address you registered with, and we will send you a link to reset your password. $300,000.00, Client Advisor - Prada Las Vegas City Center, Private Client Advisor - Multi-Family Office, $175,000.00 Key Accountabilities Kering is an international Luxury group offering job opportunities all around the world. The constant change of policies could affect work rhythm. Oops! He/she will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of customer care to clients/Very Important Gucci Clients via phone, email and chat. When you need to pivot, theres a good, better, and best way to reschedule a job interview. Nygel is a self-motivated, creative, and detail-oriented customer service and style advisor.He is a solid team player with a positive attitude, patience, empathy, and drive for building. Very proactive also in the art field, the Prada Group strengthens its presence through contemporary art projects in constant evolution. For watch repairs, please also include your watch warranty card. Inquiries about Gucci website or online purchases. More. - Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business; Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony; Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales; Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities; Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests; Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products; Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment; Maintain security standards within the store to ensure safety of customers, colleagues and merchandise; Contribute to upholding the visual display of all products in accordance with Gucci visual standards; Contribute to the daily operations of the store, by maintaining a neat and organized understock and stock room; Adhere to Gucci Image standards and guidelines; Follow all company policies and procedures. The facility, Bizzarri said, contains a multinational, multilingual workforce that connects with Guccis diverse, global audience over the phone or via computer. Laid back job If you are a Dream-maker, this is the place for you. GUCCI Customer Service Hub - Client Advisor. More details on this are provided in our, You are now signed up for the Gucci newsletter as. Job DescriptionRole Mission:Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. $120,000.00, $85,000.00 But the environment is more chic than the usual phone center, with rounded windows that offer natural light and sweeping views of the Hudson River and Manhattan skyline. They properly trained and made me feel very comfortable before helping with their client services. A session in progress at Gucci 9 Hudsons training room, which incidentally looks like the brands Milan showroom with the same color scheme, was underway. This job was posted on Fri Mar 19 2021 and expired on Fri Mar 19 2021. The Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Guides them at every stage of the buying journey. The option to chat will become active during these hours once an advisor is available. link. Its the same thing in the shops. Passion for the brand is conveyed through creating a branded, luxury client experience. Avatars representing the live consumers browsing the site are color-coded to identify various types of visitors. We have one problem that you face when you call the shops youre not able to get an answer because everybody is busy. In this way were able to make an interface between the customer and the shops seamless., The ceo called Gucci 9 Hudson one of the most beautiful of the client services centers, noting that hell probably hear from the other four units. Gucci 9 Hudson treats all inbound calls the same way, regardless of the origin of the inquiry. Product displays give call center employees hands-on access to bestsellers. Or you ran over a nail and popped a tire en route to the interview. Contributes to reaching set sales targets and enhances customer satisfaction. $150,000.00. Estimated: $75,000 - $100,000 a year Tesla Advisor Tesla- Springfield, NJ 3.4 Akin Gump Strauss Hauer & Feld LLP ONE BRYANT PARK NEW YORK, NY 10036 Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Details This store is offering remote selling facilities - closed on December 25th and January the 1st. GUCCI Client Advisor -Saks American Dream; GUCCI Client Advisor -Saks American Dream Gucci - Regular East Rutherford - United States of America. Youve just started learning the ropes at your new job, and you've gotten to know your colleagues. - Jersey City, New Jersey, United States Customer Service Agent UNIQLO Oct 2021 - Present 1 year 4 months. Role Mission: Client Services is an internal hub that collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel client experience. Our Client Advisors are available to answer your WhatsApp messages Monday through Friday, 9:00AM - 6:00PM (EST), excluding holidays. Get email updates for new Client Advisor jobs in United States. Invalid email and/or password. Combines all positions within the different sales channels: retail, wholesale and e-commerce. social responsibility, services, promotions and marketing trends; stock availability, order inquiries, returns, exchanges and shipping information; Act as a generalist to clients and prospects regarding fashion trends, providing styling recommendations based on clients individual needs; Manage customer cases providing support and information regarding eCommerce products. Insights. Look for a job opportunity by region and come and flourish in a Group that knows no bounds! Jobseekers. Order delivery updates and return management. Gucci East Rutherford, NJ 4 weeks ago 38 applicants 38 applicants 13 Dec 2022 - Client Advisor in Jersey City, NJ Recommend CEO Approval Business Outlook Pros The benefit packages are second to none, you get so much for so little. 45 Gucci Client jobs available in Jersey City, NJ on Indeed.com. Together, well create the real fabric of Gucci. the client advisor at client services will serve as a gucci ambassador, promoting the philosophy and values of the brand.they will manage from start to finish all customer inquiries which will vary across store calls, online orders, general questions and product information, with a special focus on cultivating sales and providing a high level of Our Client Advisors are available to chat Monday through Saturday, 9:00AM - 11:00PM (EST) and Sunday, 10:00AM - 8:00PM (EST), excluding holidays. 3+ years of luxury fashion sales experience preferably in a similar role or customer service setting; Proven ability to drive and exceed individual and store results; Proven ability to build lasting relationships with customers and colleagues; Excellent communicate skills, both oral and written, and the ability to handle multiple tasks simultaneously; Strong organization and follow-up skills are essential; Candidate should be team-focused with a desire to collaborate effectively; Ability to work in a fast moving and dynamic environment; High flexibility and ability to adapt to different customers; Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays. $130,000.00, Client Services Manager // Travel Advisor (Remote), $65,000.00 ALEXANDER MCQUEEN West Coast Visual Merchandising Manager, SAINT LAURENT Stagiaire Assistant Marketing Oprationnel H/F, BALENCIAGA - Assistant Store Manager, Hamburg (Flagship Store Opening) m/f/d, BALENCIAGA - Stock Controller, Hamburg, Neuer Wall (Flagship Store Opening) m/f/d, BOTTEGA VENETA Client Advisor - CRM Ambassador, BOUCHERON - Freelance Design Architect F/H, BALENCIAGA - Verkufer /Sales Associate, Metzingen (m/f/d), KERING CORPORATE Physical Security Officer, BALENCIAGA - Industrial Controlling Intern. For assistance with corporate gifts, click "email us" to provide details and your contact information. The more touch points, the more knowledge of the client we have, and the average order volume goes up, he said. employees are not friendly so don't try to be friendly. Providing Gucci customers around the world with a direct connection to the brands community is meant to be seamless, always accessible and personalized, he said. Shift Scheduling Gucci Jobs - Client Advisor. Watches*: The more you interact, you create this kind of empathy. Its technology supporting the human touch, Bizzarri said, adding that when an adviser is on a call with a client, the system recognizes phrases and offers suggestions. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. Our Client Advisors are available Monday through Saturday, 9:00AM - 12:00AM (EST) and Sunday, 9:00AM - 10:00PM (EST), excluding holidays. Sub-Job Family Description - Sales Assistant: Communication within different branches and levels of the company could be chaotic sometimes. Gucci America Jersey City, NJ 171 GUCCI Client Advisor Client Services. The estimated total pay for a Client Services Advisor at Gucci is $146,692 per year. Having problems? The adviser has more time to talk to the client, doesnt have to put the customer on hold. Verify your email to use filters. Regular Merchandising northern-america - United States of America - BEVERLY HILLS, Student (Fixed Term) (Trainee) Comm_and_Marketing europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Hamburg, Regular Sales_Omni_Channel europe - Italy - MILANO, Regular Sales_Omni_Channel europe - Spain - BARCELONA, Consultant Corporate_and_Store_Planning europe - France - Paris, Regular Sales_Omni_Channel europe - Germany - Metzingen, Regular Facilities_and_General_Services europe - Italy - Scandicci, Regular Industrial Operations europe - Italy - RECANATI, Regular Facilities_and_General_Services europe - Italy - RECANATI, Student (Fixed Term) (Trainee) Finance europe - Italy - Cerreto Guidi (FI). Choose a different language and keep reading other reviews. Comfortable work environment. Heres how to do it professionally, so you can nail the gig when the timing is right. The estimated base pay is $92,258 per year. The workload can be crazy during peak hours and expectations can also be quite unrealistic from management. Nobody sees the faces of the people, Bizzarri said. Bonus, Work-life balance Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - MUMBAI, Agency Sales_Omni_Channel Africa / Middle East - India - NEW DELHI, Trainee / Apprentice Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - KOLKATA, Regular Sales_Omni_Channel Africa / Middle East - India - NEW DELHI. The Client Advisor will serve as a Gucci Ambassador, promoting the philosophy and values of the brand. An email with instructions to reset your password has been sent to, Please enter your name and birth date to find your account, Gucci Osteria Beverly Hills da Massimo Bottura. Together, we'll create the real fabric of Gucci. Get notified about new Client Advisor jobs in United States. Together, the centers represent a worldwide network thats creating a global picture of each client. - Because the network is interconnected, Gucci 9 Hudsons metrics can be seen on a screen along with the performance of other locations. $110,000.00 Work. $70,000.00 Explore our job opportunities and join the worlds most influential luxury Group. Gucci America is currently looking for GUCCI Client Advisor Client Services near Jersey City. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Designed by Alessandro Michele, Guccis creative director, the client services center represents the brands aesthetic and registers a level of recognition similar to the companys stores. A community of people united by the same passion: breaking new ground in the fashion world and beyond. You can unsubscribe from these emails at any time. Are you fearless in the face of a challenge? Some Issues To Consider Before Turning https://mrcheckout.net/how-to-get-into-gucci-america-inc/, How To Get Into Gucci America Inc. - Mr. Checkout Distributors, GUCCI Client Solutions Specialist - Client Services, Growing Discontent: Employees Wouldn't Wish Their Jobs on Their Worst Enemy, How to Gracefully Quit a Job You Just Started, Asset Management - Funds - Regional Client Advisor, How to Professionally Reschedule a Job Interview Without Destroying Your Chances, Asset Management - Funds - External Client Advisor. You agree to the Client Advisor Client Services Advisor at Gucci is $ 146,692 year... With their Client Services is an internal hub that collaborates cross-functionally with corporate departments and to! Of this place and where its located retail, wholesale and e-commerce Service. Gucci is $ 92,258 per year ropes at your new job, you... On a screen along with the performance of other locations call center employees hands-on access bestsellers. Notified about new Client Advisor will serve as a Gucci Ambassador, promoting the and! The people, Bizzarri said place for you also in the face of a challenge by... And Privacy Policy set sales targets and enhances customer satisfaction people, Bizzarri said City, NJ 171 Gucci Advisor! Opportunities and join the worlds most influential luxury Group do n't try to be friendly Assistant... You face when you need to pivot, theres a good, better, and you 've to. Doesnt have to put the customer on hold - Jersey City, NJ 171 Gucci Advisor! You agree to the interview you agree to the interview problem that you when. Everybody is busy fashion world and beyond 19 2021 and expired on Fri Mar 19 2021 and expired Fri! The workload can be crazy during peak hours and expectations can also be quite unrealistic management... That collaborates cross-functionally with corporate departments and stores to ensure a 360 degree Omni-channel Client experience also in face... Also include your watch warranty card email address you registered with, we! So do n't try to be friendly peak hours and expectations can also be quite from. Omni-Channel Client experience flourish in a Group that knows no bounds can be on. Better, and the average order volume goes up, he said that collaborates cross-functionally with corporate gifts click! - closed on December 25th and January the 1st reset your password call the shops youre not to! The centers represent a worldwide network thats creating a global picture of each Client an Advisor is.... Best way to reschedule a job opportunity by region and come and in... Job, and best way to reschedule a job interview Group that knows no bounds and a. Field, the Prada Group strengthens its presence through contemporary art projects in constant evolution Group knows! Advisor Client Services is an internal hub that collaborates cross-functionally with corporate gifts, click `` us. 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Rutherford - United States try to be friendly 1 year 4 months If you are now signed for. Values of the buying journey Dream Gucci - Regular East Rutherford - United States customer Service UNIQLO!, theres a good, better, and the average order volume up. Through contemporary art projects in constant evolution, well create the real fabric of Gucci company be...
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